Early departure from course:
Students who withdraw from the course/camp or leave early will not receive a refund or a lifesaving qualification.
Students who are dismissed from the course/camp due to not respecting our policies will not receive a refund or course certificate.
Allergies and personal medication:
It is each student’s personal responsibility to pack/carry their medication on them and ensure that the Course Facilitators, Henk and Elisabet, as well as their Team Instructor is aware of any steps to take in an emergency.
Please note that we are not allowed to administer any form of pain medication.
Refunds
All refund requests must be made in writing via email. The date that the email was sent will determine the refund amount.
Please see below refund scale:
- 90% Refund if request is emailed any time up to 30 days before the course start date
- 50% Refund if request is emailed 29 – 8 days before the course start date
- From 7 days onwards before the course start date, no refunds will be granted
- Refunds will be processed within 7 days of email notice/banking details received
- Entries that have been transferred are not eligible for a refund
Transfers for Lifesaving Course
- Transfers will be allowed up to 8 days before the course start date
- Transfers are limited to the next immediate lifesaving course date and cannot be deferred beyond that.
- Unfortunately, no credit towards another camp or course will be given
- Entries that have been transferred are not eligible for a refund
Transfers for Understand the Ocean Weekend Camp
- Transfers will be allowed up to 8 days before the camp start date.
- Transfers are limited to the next available camp date and cannot be deferred beyond that.
- Unfortunately, no credit towards another camp or course will be given.
- Entries that have been transferred are not eligible for a refund
No Alcohol, Smoking, Vaping, Illegal Substances, Bullying or Homophobia:
It is our duty to protect the integrity of our business and to provide an environment in which all students may reach their full potential. This means that we have a strict zero alcohol, drug, smoking, and vaping policy. Should a student be suspected or found with any of these substances, we will contact their parents/guardian, and they will be requested to leave the camp immediately, without a refund. The same applies for any form of bullying or homophobia. Furthermore, such students will not be employed by See-en-Sand for any form of work, and they will not be allowed to attend any future camps and courses. We trust you understand and respect our decision on this matter.
Romantic Relationships
See-en-Sand does not condone any form of relationships, whether consensual or not. Immediate action will be taken against offenders, and they will be asked to leave the course without a refund.